• AT: +43 6214 20282
    DE: +49 8654 40 399 68
    Mo - Fr: 14:00 - 17:00

Welcome to Redbee.de, At the moment we are testing our new BONUS system, for every purchase you will get points which you can use again later for your purchase.

Shipment

RedBee.de sends to all Europe from Germany!
This guarantees us the fastest possible delivery.

Only Post.at savings packs will be shipped from Austria.

Shipping:

 Delivery order  value  Shipping  Delivery time / country
Pick up in the shop ab 0.- 0.- From 2pm to 5pm possible
DHL International

under 100.- 

From 100.-

5,50.-

FREE

Germany, Austria, Italy, Liechtenstein, Slovakia, Slovenia, the Czech Republic and Hungary

to DE max. 2 days
to AT max. 1 day
remaining countries about 2-3 days

DHL cash on delivery

From 0.-

From 100.-

12,50.-

7.-

Available only in Germany

to DE max. 2 days

Deutsche Post From 0.- 2,40.-

Available only in Germany

to DE max. 3 - 7 days

Post.at  From 0.- 2,90.-

Only available in Austria

to AT about 1 - 2 days

Internationale Zone 1

From 0.-

From 150.-

15.-

FREE

for the countries:
Belgium, Denmark, France, Luxembourg, Netherlands, Poland, UK, Italy, Sweden, Spain, Bosnia and Herzegovina, Finland, Bulgaria, Greece, Ireland, Iceland, Croatia, Latvia, Lithuania, Malta, Macedonia, Montenegro, Norway, Portugal , Romania, Serbia, Ukraine, Estonia

approx. 2 - 5 days

Internationale Zone 2
NON EU + Swiss
From 0.- 20.- approx. 2 - 10 days

NON EU COUNTRIES:

Orders to non-EU countries may be subject to import charges and taxes levied as soon as a delivery reaches the country of destination. Any additional costs incurred for customs clearance shall be borne by the recipient. Customs regulations vary from country to country. We have no influence on the fees and can not provide any details. For more information, please contact your local customs office.

Shipping, package loss:

Shipping damages must be notified within 3 days after receipt in writing by e-mail, after that we can no longer claim insurance coverage of the shipping service provider, therefore any further liability is void!
Shipping damages are to be documented at the very least via photos or video!

The customer undertakes in case of a loss of the package to support the processing as soon as possible. If this is not done within a reasonable period, all claims against L & W Import GmbH will be void.
We advise you to either not take them at the same time or to open them before you open them!

In the event of damage or loss of the package, the damage to Logoix.com is reported by us, who will forward it to the courier service provider, where a charge for costs is requested, which usually takes about 14 days. After confirmation of the courier service a replacement payment will be made to us, we can send again. In the meantime, no withdrawal or refund is possible! The right of revocation is possible after confirmation of the replacement payment or after receipt of the ordered goods again.

We can assure you however that this in the very few cases happens, to 1000 orders come max. 5 damaged or lost packages!

Where is my order?

To be informed of the status of your order at any time, log in to your customer account in our shop.

You will receive an email from us on the day of delivery, including a tracking link.
ATTENTION! Only for shipping with DHL, DHL COD, GLS Express

We can not track the savings with Deutsche Post, Post.at and some countries of Europe! You will receive the shipping documents.

Cash on Delivery DHL - only Germany:

Redbee.de shipped from Germany to all countries of Europe, Austrian customers are the exception.
We guarantee the fastest possible delivery.

There are additional charges for the cash on delivery from DHL.

IMPORTANT: If for any reason the package goes back to redbee.de, the following costs will be extra charged.
Shipping: 2x 5,50.-
Processing Fee: 10.-
In sum: 21.-
Please use this shipping method only if you are sure to accept the goods.
The post-calculation is payable within 14 days after receipt of the shipment at Redbee.de.
In the case of unpaid receivables, additional collection charges amount to 25.- per consignment.
Interest on arrears 4%

The estimated shipping costs can only be used if the basket is not empty.