Hello dear Redbee customer
Complaints or technical questions are answered only by e-mail.
Here you will find our RMA / goods return form for download. This is necessary for returns to identify your package or to process your request too quickly.
- you would like to use of your 14-day right of revocation, you bear the shipping costs.
- Please postpone the return sufficient. We can not accept non-free parcels.
- If the item is damaged or damaged, the shipping costs will be reimbursed.
- No guarantee for damage caused by foreign influence.
- For ONLY GERMAN customer, you have received a mail from Logoix.com on the day of shipment, there is a return LINK included (all the way down)
- With this you can request a free return sticker with a WARRANTY return.
- For non-German customers who need a guaranteed return, please also contact our ticket system to clarify the further procedure.