AT: +43 720 8833 62
    DE: +49 8654 68240 90
    Mo - Fr: 9:00 - 17:00

Hello dear Redbee customer

We have recently tested our new ticket system.
If you want to complain about questions, problems or something, this is the most important part,
Please register with our ticket system and write us your request.
We can not manage with the amount of inquiries, changes, complaints etc ... this no longer by mail.
No complaints or technical questions are answered by e-mail.

Support Ticket

Here you will find our RMA / goods return form for download. This is necessary for returns to identify your package or to process your request too quickly.



  • you would like to use of your 14-day right of revocation, you bear the shipping costs.
  • Please postpone the return sufficient. We can not accept non-free parcels.
  • If the item is damaged or damaged, the shipping costs will be reimbursed.
  • No guarantee for damage caused by foreign influence.
  • For ONLY GERMAN customer, you have received a mail from Logoix.com on the day of shipment, there is a return LINK included (all the way down)
  • With this you can request a free return sticker with a WARRANTY return.
  • For non-German customers who need a guarantee return, please also contact our ticket system to clarify the further procedure.

Return address AUSTRIA:
Company: L&W Import GmbH
Street: Hauptstr. 48
PLZ: 5302
City: Henndorf a. Wallersee
Country: Österreich

Return address GERMANY:
Company: L&W Import GmbH - C/O K66480 LogoiX
Street: Wasserburger Str. 50a
PLZ: 83395
City: Freilassing
Country: Germany