• Store open:
    SA: 10:00 - 14:00

Hello dear Redbee customer

Complaints or technical questions are answered only by e-mail.

Here you will find our RMA / goods return form for download. This is necessary for returns to identify your package or to process your request too quickly.



  • you would like to use of your 14-day right of revocation, you bear the shipping costs.
  • Please postpone the return sufficient. We can not accept non-free parcels.
  • If the item is damaged or damaged, the shipping costs will be reimbursed.
  • No guarantee for damage caused by foreign influence.
  • For ONLY GERMAN customer, you have received a mail from Logoix.com on the day of shipment, there is a return LINK included (all the way down)
  • With this you can request a free return sticker with a WARRANTY return.
  • For non-German customers who need a guaranteed return, please also contact our ticket system to clarify the further procedure.


Return address AUSTRIA:
Company: L&W Import GmbH
Street: Hauptstr. 48
PLZ: 5302
City: Henndorf a. Wallersee
Country: Österreich

Return address GERMANY:
Company: L&W Import GmbH - C/O K66480 LogoiX
Street: Wasserburger Str. 50a
PLZ: 83395
City: Freilassing
Country: Germany